Commercial buildings with fire sprinklers should leave the heat on overnight and on weekends when subfreezing temperatures are forecast.
Make sure everyone in the household knows where the main water shut-off valve is in case a pipe breaks and you need to turn the water off in a hurry. Check this valve now to make sure it is working.
Turn off your water supply at the valve on the resident’s side of the meter box if you plan to be gone for a long time.
Keep extra water on hand during freezing weather in case a main break or frozen pipe cuts off your water supply.
What to do if you have no water:
If it’s from a frozen pipe, it is safest to call a plumber to handle the problem. The pipe may be cracked and will burst when thawed. Don’t use an electrical appliance to heat the pipe. This could cause the pipe to burst, creating the risk of electrocution.
What to do in case of a water main break:
Report the location of the running water immediately by calling 817-249-1250.