Why was my water shut off without notice?

We must shut off the water when a water main break needs immediate attention. We understand it’s an inconvenience and strive to notify people in the area before crews begin repairing. However, sometimes the size of the break requires immediate action before notification is possible. 

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Show All Answers

1. When can I water my lawn?
2. What are backflow prevention devices?
3. Why do I sometimes see Benbrook Water Authority employees open fire hydrants?
4. What can I flush down the toilet and put down the drain?
5. How can I manage my water use?
6. What is the relationship between the City of Benbrook and Benbrook Water Authority?
7. Why do you charge for trash and recycling services?
8. How is my water meter read?
9. Where does my water come from? How is it treated?
10. What do I do if I have a sewer backup at my home?
11. What is a water main break? What do I do if there is one in my neighborhood?
12. How do I get access to Baja Beach at Benbrook Lake?
13. Why wasn’t my trash/recycling/brush/bulk items picked up on trash day?
14. What causes taste and odor in my water?
15. Why is my water cloudy?
16. Why was my water shut off without notice?